Our 8 hectare/80,000m2 property in Pakenham has been family owned for over 40 years, operating for the last 17 years as a professional storage facility. Away from commercial and industrial areas yet within easy reach of the South East and Eastern Suburbs. Our flat site is the perfect location for easy access and storage of your goods, RV, boat, caravan, trailer or vehicle.
The Beacon Storage team consists of Managing Director Daniel, and Sarah, our friendly customer service representative managing new sales and accounts on site. Our team is ready to assist on site or over the phone and our customers love that we are willing to work with them if any challenges arise.
At Beacon Storage, we are proud members of the Self Storage Association of Australasia. Enjoy peace of mind knowing that every one of our services is provided under a signed, SSAA-compliant Storage Agreement and that we operate according to the SSAA Code of Ethics.
Daniel brings the experience of his successes and learnings in previous businesses and retails customer service to Beacon Storage. A strong foundation of establishing procedures and documentation to underpin all that we do coupled with flexibility to quickly adapt ensures that Daniel is continually improving our service and offering to meet customer needs.
Growing up family holiday's were camping and hiking or travelling. Daniel has continued this tradition with his on family caravanning and travelling in Australia and overseas. Daniel identifies with customers who love adventure, but need secure storage for their RV with easy access for when they want to get away.
ADMINISTRATION & RECEPTION
Sarah works in our office full time taking new enquiries and managing customer accounts. She is a vivacious and friendly Customer Service professional, who has over 9 years’ experience in customer-focused roles in various industries.
Sarah’s expertise lies in her ability to develop rapport with clients and to go above and beyond their expectations. Having worked with clients face-to-face, over the phone and via email and social media, she has learnt to become a solution focused individual, who genuinely enjoys the satisfaction of helping others; a smile on your face, is a smile on hers!
ADMINISTRATION & RECEPTION
As a mum of three energetic kids Michelle has loved being a stay at home mum in recent years. Since starting at Beacon Storage Michelle enjoys the interaction with new and existing customers and being part of such a friendly and dedicated team.
In the office and working from home, as much as a busy Mum can manage, she loves being able to contribute her part and is looking forward to the exciting developments of Beacon Storage as it grows. If you have the privilege of speaking with Michelle on the phone or meeting her in the office you’ll appreciate her efficient and friendly manner.